Built in Queens, for Queens
Astoria Emergency Plumbing Brothers Heating and Cooling started with a simple goal: give homeowners, renters and building managers in Astoria a plumbing and HVAC team they can actually reach when something goes wrong. No hourly meters, no upselling, and no waiting days for a callback.
Our technicians know the housing stock of northwest Queens — the steam boilers in prewar co-ops, the original cast-iron drains in Astoria's two- and three-family houses, and the shared risers in the new waterfront towers. That local knowledge means faster diagnoses and repairs done right the first time.
What we promise
- Someone answers the phone 24 hours a day, 7 days a week.
- A flat, written price before any work begins.
- Licensed and insured technicians who respect your home.
- Honest recommendations — repair when repair makes sense.
Our service standards
- Upfront, written pricing
- You approve a flat price before any work starts. If we find something else, we stop and ask first.
- Clean, respectful work
- Shoe covers, drop cloths and a full cleanup before we leave.
- Honest recommendations
- We'll tell you when a repair makes more sense than a replacement.
- Safety first
- Every heating call includes a carbon-monoxide check; gas smells are handled following utility safety procedures.
- Clear communication
- You get an arrival window, text or call updates, and an explanation of what we found.
What we know about Queens buildings
Much of northwest Queens was built between the 1910s and 1960s, so we work on steam and hot-water boilers, cast-iron and clay drain lines, and galvanized supply pipes every week, alongside modern tankless water heaters, ductless mini-splits and heat pumps. We also know the local rules: NYC HPD heat rules apply from October 1 to May 31. Between 6 AM and 10 PM, when it is below 55°F outside, apartments must be at least 68°F inside; between 10 PM and 6 AM they must be at least 62°F regardless of the outdoor temperature. Under NYC HPD rules, building owners must supply hot water 365 days a year at a constant minimum of 120°F.
What we do
From emergency plumbing and drain cleaning to water heaters, boilers and air conditioning, one team covers it all. See the full list of services and the neighborhoods we serve.